Hi, How can we help you today?

Find quick answers and step-by-step guides for using JusRecruit.

Troubleshooting

  • Make sure the phone number or email on your account is correct and that you have a stable signal or connection. Verification codes expire after a few minutes, so request a fresh one if some time has passed.

  • Check that your browser has microphone permissions enabled for JusRecruit, and confirm the correct microphone is selected in your device settings. Refresh the page if the issue continues.

  • Confirm camera permissions are allowed for JusRecruit in your browser, and that no other application is currently using your camera. Refreshing the page usually resolves temporary conflicts.

  • JusRecruit works best on the latest versions of Chrome, Firefox, Edge - especially for Mock Interviews, which use camera and microphone access.

  • Try clearing your browser cache, disabling ad-blockers for JusRecruit, or switching to an updated, supported browser.

For any other queries:

Our support team is here for you.

Still need help?

care@jusrecruit.com

Timing: Monday - Saturday / 9:00AM - 9:00PM