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Find quick answers and step-by-step guides for using JusRecruit.

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Timing: Monday - Saturday / 9:00AM - 9:00PM

Saina is JusRecruit's AI interviewer. It runs phone screens and first-round interviews automatically, 24/7, and delivers scored, evidence-backed candidate profiles so your team mainly meets candidates who are already vetted. Saina is introduced right on the Post your Job screen: "Your Job Board and Saina, your AI interviewer, are ready."
Saina conducts adaptive, two-way voice and video conversations - not scripted checkbox forms. It asks follow-up questions based on a candidate's answers and scores responses against a rubric for the role.

Yes. While conducting an AI Phone Screening, Saina parses the resume to extract skills, experience, and qualifications.
The in-app resume viewer supports standard document formats (PDF and Word). For best parsing accuracy, use standard, text-based resumes rather than heavily designed graphics-based formats.

In the job's Workflow step, include a screening stage such as HunchAssess, AI Phone Screening, or AI Interviews. Every candidate reaching that stage is then automatically invited to screen with Saina.
Yes. Toggle off AI Phone Screening or AI Interviews from the job's settings at any time - candidates already in progress finish their current step, but no new invites go out.

Write clear, specific job requirements before launching a role - Saina's evaluation quality depends directly on how well-defined the target skills and experience are.
JusRecruit reduces bias by using a consistent, structured evaluation process for every candidate. Saina assesses candidates against the same job-specific criteria rather than subjective factors, and hiring teams can review and validate the AI's assessments before making a decision.

Our support team is here for you.

Timing: Monday - Saturday / 9:00AM - 9:00PM